SHIPPING POLICY – KALATIKA

Last Updated: 26 October 2026

1. Introduction

Welcome to KALATIKA.

We sell nail art products, gel polish, nail extension products, professional nail tools, accessories, and other nail care essentials through our online store.

This Shipping Policy explains how orders placed through our website are processed and delivered.

Website: https://nailartproducts.com

2. Order Processing Time

Orders are processed after successful payment confirmation or order confirmation, as applicable.

Our standard order processing time is approximately 1–3 business days. Processing may take longer during holidays, promotional sales, or periods of high order volume.

Orders are not generally processed on Sundays or public holidays.

3. Shipping and Delivery Time

Delivery timelines depend on the destination, courier service, and other logistical factors.

Estimated delivery timelines within India are generally 3–7 business days after dispatch. Remote locations may require additional time.

These are estimates only and are not guaranteed delivery dates.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is placed.

Shipping costs may vary depending on the delivery location, order weight, package size, and available shipping services.

Any free-shipping offers will be subject to the conditions stated in the relevant promotion.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or shipping notification through their registered email address, phone number, or other available communication channel.

Customers can use the tracking information provided to check their shipment status.

6. Incorrect Address and Failed Delivery

Customers are responsible for providing a complete and accurate shipping address, phone number, and other required delivery details.

If an order is delayed or returned because of an incorrect address, an unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply to resend the order, where permitted by applicable law.

Please contact us promptly if you notice an error in your delivery details.

7. Damaged Packages During Transportation

If your package arrives visibly damaged or a product is broken during transportation, please record a complete, continuous, unedited unboxing video from the moment the sealed package is opened until the contents have been checked.

Please retain the shipping packaging and contact us within 24 hours of delivery, providing your order number, the unboxing video, and clear photographs of the damage where available.

Our team will review the claim and, if the transportation damage is verified, arrange an appropriate replacement in accordance with our Replacement Policy and applicable law.

8. Delays and Delivery Issues

Delivery may be affected by courier delays, weather conditions, public holidays, operational disruptions, or other circumstances beyond our reasonable control.

If your shipment appears delayed or the tracking information has not been updated, please contact our customer support team for assistance.

9. Shipping Policy and Returns

Shipping does not automatically make an order eligible for return.

KALATIKA does not accept ordinary product returns or change-of-mind returns. Products damaged during transportation may qualify for a replacement after verification under our published Replacement Policy.

Nothing in this policy limits remedies required under applicable consumer protection laws.

10. Contact Information

For shipping, tracking, or delivery-related enquiries, please contact us:

Brand Name: KALATIKA

Website: https://nailartproducts.com

Email: nailartproducts.com@gmail.com

Phone / WhatsApp: +91 90993 37500

Business Address: Ahmedabad, Gujarat–380026 ( Bharat )