Terms of service
TERMS OF SERVICE – KALATIKA
Last Updated: 26 October 2026
1. Introduction
Welcome to KALATIKA. We offer nail art products, gel polish, nail extension products, professional nail tools, accessories, and related beauty products through our online store.
This website, https://nailartproducts.com, is operated for the sale of KALATIKA products.
In these Terms of Service, “KALATIKA,” “we,” “us,” and “our” refer to the business operating this online store. By visiting our website or purchasing our products, you agree to these Terms of Service.
Brand Name: KALATIKA
Website: https://nailartproducts.com
Business Email: nailartproducts.com@gmail.com
Phone / WhatsApp: +91 90993 37500
Country: India
2. Online Store Terms
You agree to use our website and services only for lawful purposes. You must not misuse our website, interfere with its operation, or engage in fraudulent or unauthorized activities.
3. Products and Descriptions
We make reasonable efforts to display our products, descriptions, colours, images, and prices accurately. Actual colours may vary depending on your screen and device settings.
Product availability, descriptions, and prices may change from time to time.
4. Orders and Payments
Customers must provide accurate contact, billing, and shipping information when placing an order.
All orders are subject to product availability and order confirmation. We reserve the right to cancel or refuse an order where permitted by applicable law, including in cases of suspected fraud, incorrect pricing, or stock unavailability.
Available payment methods and applicable charges will be displayed during checkout.
5. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Delivery times are estimates and may vary depending on the delivery location, courier service, holidays, and circumstances beyond our control.
Please ensure that your shipping address and contact details are correct when placing an order.
6. Returns, Refunds and Replacements
Returns, refunds, and replacements are governed by our Refund Policy published on this website.
If you receive a damaged, defective, incorrect, or incomplete order, please contact our customer support team with your order details and relevant photographs, where applicable.
All requests will be handled according to our published policies and applicable consumer protection laws.
7. Customer Support and WhatsApp Communication
Customers may contact KALATIKA through the contact details published on our website for order enquiries, product information, and customer support.
Where you have provided the required consent or otherwise authorized the communication, we may use WhatsApp, email, SMS, or other available channels to respond to enquiries, provide order updates, and send service-related notifications.
Promotional messages will be sent only where the required consent or other lawful basis exists. You may opt out of promotional communications at any time.
For WhatsApp communications, you can reply STOP where supported or contact us to request that promotional messages cease.
8. Intellectual Property
The KALATIKA brand name, logos, original product images, graphics, descriptions, and other original website content are owned by or used with permission from their respective rights holders.
You may not reproduce, distribute, or commercially use such content without authorization, except as permitted by law.
9. Third-Party Services
Our store may use third-party services such as Shopify, payment gateways, shipping providers, and communication platforms to process orders and provide services.
Your use of third-party services may be subject to their respective terms and privacy policies.
10. Limitation of Liability
To the extent permitted by applicable law, KALATIKA is not responsible for indirect or consequential losses arising from the use of this website or its services.
Nothing in these Terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited.
11. Privacy and Personal Information
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect your information when you visit our website, place an order, or contact our customer support team.
12. Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be published on this page with a revised date.
13. Governing Law
These Terms of Service are governed by the applicable laws of India, subject to applicable consumer protection laws and the jurisdiction of the competent courts.
14. Contact Information
For any questions regarding these Terms of Service, orders, or our products, please contact us:
Brand Name: KALATIKA
Website: https://nailartproducts.com
Email: nailartproducts.com@gmail.com
Phone / WhatsApp: +91 90993 37500
Business Address: Ahmedabad, Gujarat–380026 ( Bharat )